At Adhayatm (legally operated under Niva Production), we aim to ensure that your order reaches you safely and within a reasonable time. Please read the details below to understand how shipping and delivery are handled.
1. Order Processing
All orders are processed after successful payment confirmation.
Orders are usually processed within 1–3 business days, excluding Sundays and public holidays.
Once your order is processed, it is handed over to our delivery partners for shipment.
2. Shipping Coverage
We currently ship orders across India.
Delivery availability may vary based on your location and courier serviceability.
3. Delivery Time
Estimated delivery time typically ranges between 4–10 business days, depending on:
- Your delivery location
- Courier partner operations
- External factors such as weather conditions or regional restrictions
Please note that delivery timelines are estimates and may occasionally vary.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
Any promotional free-shipping offers will be mentioned on the website at the time of order.
5. Order Tracking
Once your order is shipped, tracking details (if available) will be shared via SMS, WhatsApp, or email to help you monitor your delivery.
6. Delays & Exceptions
While we make every effort to deliver on time, delays may occur due to circumstances beyond our control, such as:
- Courier partner delays
- Natural events or public disruptions
- Incorrect or incomplete address details
Adhayatm is not responsible for delays caused by such external factors.
7. Incorrect Address or Failed Delivery
Please ensure that all shipping details are accurate at the time of placing your order.
If an order is returned due to an incorrect address, unavailability of the recipient, or refusal to accept delivery, re-shipping costs may apply.
8. Damaged or Missing Items
If you receive a damaged package or if an item is missing, please contact us within 48 hours of delivery with clear photos or details so we can assist you promptly.
9. Contact Information
For any questions related to shipping or delivery, you can reach us at:
Email: adhayatm947@gmail.com
Phone / WhatsApp: 8368916078
